Responsible Gaming

Gamble responsibly

Gambling outcomes are determined by chance, and no strategy can guarantee a win. Previous results do not affect future results, and a game that has not produced a win for some time is not necessarily more likely to win next. Always treat wagers as entertainment spending rather than an investment or source of income.

Before you play, consider how much time and money you are comfortable spending. Set a personal budget and stick to it, whether you are winning or losing. Never gamble with money needed for rent, mortgage payments, bills, food, education, medical expenses or other essential costs. Do not borrow money, use credit intended for necessities or sell belongings to continue gambling.

• Only gamble when you are in a calm and suitable state of mind.
• Decide your spending and time limits before starting a session.
• Take regular breaks and avoid playing for longer than planned.
• Keep gambling separate from everyday household finances.
• Do not chase losses by increasing your stakes or playing for longer.
• Avoid gambling while under the influence of alcohol or other substances.
• Do not gamble to escape stress, boredom, loneliness or other difficult feelings.
• Remember that winning is never guaranteed.

It can also help to keep a simple record of deposits, withdrawals, time spent playing and the outcomes of your sessions. Reviewing this information may give you a clearer view of your gambling habits and whether they remain within the limits you intended.

Recognising the warning signs

Gambling can become difficult to control for some people. A problem may develop gradually, and it is not always easy to recognise at first. You do not need to wait for serious financial or personal harm before asking for help. Speaking with someone early can make it easier to regain control.

Consider taking a break and seeking support if any of the following statements apply to you:

• You gamble for longer or spend more than you originally planned.
• You try to win back money you have lost.
• You feel restless, irritable or anxious when you cannot gamble.
• You hide your gambling or do not tell others how much you spend.
• You borrow money, miss payments or use essential funds for gambling.
• You think about gambling frequently during work, study or family time.
• You cancel plans or neglect responsibilities because of gambling.
• You feel guilty, ashamed or distressed about your gambling.
• You have tried to reduce or stop gambling but have not been able to.
• You gamble to manage emotional pain, stress or other problems.

If gambling is affecting your relationships, work, study, health or finances, stop playing and seek independent assistance. Trusted friends or family members may be able to support you, but professional help is also available. If you feel overwhelmed or unsafe, contact an appropriate emergency or crisis service in your area.

Tools to help you stay in control

Tradition Casino encourages players to use available safer gambling controls before problems arise. Depending on the account and service options available to you, these controls may include deposit limits, wagering or loss limits, session reminders, time limits, reality checks, cooling-off periods and account breaks. Read the information provided with each tool carefully, including how a limit works and when a change may take effect.

Set limits before you play

A limit is most useful when it is set before gambling begins. Choose an amount and period that suit your personal circumstances, and do not increase the limit simply because you have reached it. A limit should be based on your entertainment budget, not on an expectation of winning.

Take a break

If you feel that your gambling is becoming difficult to manage, use an available break or cooling-off option. During a break, do not open another account or use another gambling service to continue playing. Removing gambling applications, turning off promotional notifications and avoiding gambling-related content may also make it easier to maintain your decision.

Request account closure or exclusion

If you need more support, you can request that your account be closed or that access be restricted for a period that is suitable for your situation. Account closure or exclusion is an important step, but it is not a complete solution by itself. Consider combining it with financial safeguards, personal support and professional counselling. Do not create a new account or attempt to bypass any restriction.

To ask about available safer gambling tools, contact Tradition Casino through the support channel shown on the website. Do not send sensitive information through an unverified channel. We may need to confirm account details before applying a restriction or discussing account-specific information.

Support, privacy and player wellbeing

You are not alone, and asking for help is a positive step. In Australia, free and confidential gambling support is available through national and state or territory services, including Gambling Help Online and local counselling providers. These services can offer information, counselling, financial guidance and support for family members affected by someone else’s gambling. Choose a service appropriate to your location and circumstances, and use official Australian health or government resources to find current contact options.

If you are supporting a friend, partner or family member, try to approach the conversation calmly and without blame. Explain what you have noticed, listen to their concerns and encourage them to seek qualified help. Avoid lending money to cover gambling losses or taking responsibility for managing their gambling alone. Professional support can assist both the person gambling and those close to them.

Tradition Casino may use account information and gambling activity data to help operate safer gambling processes, apply account controls and identify situations where additional information or support may be appropriate. Any personal information is handled in line with the applicable privacy information and legal requirements. Safer gambling messages are intended to support informed decisions and do not replace independent financial, medical or professional advice.

1. Pause and consider how gambling is affecting your time, money and wellbeing.
2. Set or review a limit before your next session.
3. Stop gambling if you have reached your limit or are trying to recover losses.
4. Use a break, cooling-off period or account restriction if you need distance from gambling.
5. Speak with someone you trust and contact a qualified support service.
6. Seek urgent help through local emergency or crisis services if you may be at immediate risk.

Responsible gambling is a shared responsibility, but the decision to set boundaries begins with you. Plan ahead, stay within your means and remember that it is always acceptable to stop.